Stop chasing incomplete referrals.
Reflo quietly reads every referral, extracts the details that matter, and routes incomplete ones back to the sender — so your admin team only ever sees clean, structured intake.
Works with your existing email system. No new portals for referrers.
unreadable
missing DOB
3rd chase
Your team spends hours sorting referrals, chasing details, and organising messy intake information.
One clean, structured intake summary
- Patient details
- Referring practitioner
- Reason for referral
- Clinical history
- Attachments
Every required field captured. Nothing for your team to chase.
Clinics aren't short of referrals. They're drowning in them.
The bottleneck isn't clinical capacity — it's the hours lost to admin before a referral is even reviewable.
Referrals scattered everywhere
Referrals arrive across email, fax-to-email, web forms and patient messages — and your team is left stitching them together by hand.
Messy PDFs and screenshots
Scanned letters, phone photos, mixed attachments. Staff spend hours just trying to read what's there.
Incomplete referrals
Missing DOB, medication history, consent or ID. Every gap means another email and another delay.
Endless back-and-forth
Reception chases the GP. The GP chases the patient. Days disappear before a clinician ever sees the case.
Delayed patient intake
Patients wait weeks for an appointment that could have started days ago — if the paperwork had been clean.
Admin burnout
Repetitive triage and chasing is exhausting work. Good admin staff leave because of it.
Three quiet steps. No new portals. No referrer friction.
Reflo sits between your inbox and your team. Referrers keep sending exactly the way they do today.
Reflo reads every referral
Forward your referrals inbox to Reflo. We parse the email, attachments, scans and screenshots — extracting names, dates, history and reason for referral.
Missing details are caught instantly
Reflo checks each referral against your clinic's required fields. Incomplete referrals are automatically routed back to the original sender with a clear request.
Your team sees clean intake summaries
Only complete, structured referrals reach your admin queue — ready for triage, booking, or clinician review. No more digging through PDFs.
Give your admin team time back. Give clinicians referrals they can actually use.
For admin & reception
- Stop manually re-typing referrer details
- End the email tennis with GPs and patients
- Every referral lands structured and searchable
- Clear visibility of what's complete and what's still chasing
- Less repetitive work — more meaningful patient contact
For clinicians & clinic leads
- Only review complete, ready-to-action referrals
- Faster time-to-first-appointment for patients
- Consistent intake quality across all referral sources
- Audit trail of every chase and field captured
- Capacity unlocked without hiring more admin
Patient data treated the way it should be.
Reflo is built for clinical environments — not retrofitted from a generic AI tool.
Designed for healthcare data
Aligned with the Australian Privacy Principles and Australian healthcare data handling expectations from day one.
Encryption end-to-end
All referral data encrypted in transit and at rest. Australian-based processing with original referrals preserved in your existing systems.
Supports — never replaces — clinical judgement
Reflo handles administrative workflow only. Every action, chase and extraction is logged for your compliance team.
Simple pricing for specialist clinics.
Start with a free trial. Founding clinic pricing is available for a limited cohort.
Free trial
See Reflo on your own referrals
- Process a sample batch
- Full intake summary preview
- No credit card required
Founding clinic
Limited founding cohort pricing
- White-glove onboarding
- Custom intake field mapping
- Direct line to product team
- Locked founding rate
Standard
For established specialist clinics
- Full referral intake automation
- Unlimited referrer sources
- Audit logging
- Priority support
Indicative pricing. Final pricing tailored to clinic referral volume and onboarding requirements.
Pilot Reflo with your clinic.
We're partnering with a small number of specialist clinics to shape Reflo around real workflows. Pilots include hands-on onboarding, custom intake field mapping, and direct access to our clinical product team.
- White-glove onboarding
- Custom intake field mapping
- Preferential pricing
- Direct line to product team
Apply for pilot
Request a 20-min walkthrough
See Reflo with your own referrals.
Send us a few anonymised examples and we'll show you exactly what Reflo would have extracted, what it would have flagged, and how much manual work it removes.
hello@reflohealth.com
Based in Queensland, Australia · typical response within one business day.